Privacy Policy

Effective Date: 18/02/2025

1. Introduction
At iStorez, we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy explains how we collect, use, and protect your data when you use our website and services.

2. Information We Collect
We may collect the following types of information when you interact with our website or services:

  • Personal Information: Name, email address, phone number, billing/shipping address, and payment details.
  • Account Information: Login credentials, order history, and preferences.
  • Device & Usage Information: IP address, browser type, operating system, and pages visited.
  • Cookies & Tracking Technologies: Information collected through cookies and similar technologies to enhance user experience.

3. How We Use Your Information
We use your personal data for the following purposes:

  • To process and fulfill orders.
  • To communicate with you about your orders, promotions, or inquiries.
  • To improve our website, products, and customer service.
  • To detect and prevent fraudulent activities.
  • To comply with legal obligations.

4. Sharing of Information
We do not sell or rent your personal information. However, we may share your data with:

  • Service Providers & Payment Processors: Third-party companies that assist in order fulfillment, shipping, and payment processing.
  • Legal Authorities: When required by law or to protect our rights.
  • Business Transfers: In the event of a merger, sale, or acquisition, your data may be transferred to the new entity.

5. Data Security
We implement appropriate security measures to protect your data from unauthorized access, loss, or misuse. However, no online system is completely secure, so we encourage you to use strong passwords and be cautious with sharing your information.

6. Your Rights & Choices
You have the right to:

  • Access, update, or delete your personal information.
  • Opt out of marketing communications.
  • Disable cookies through your browser settings.

7. Cookies & Tracking Technologies
We use cookies to enhance your experience on our website. You can manage cookie preferences in your browser settings.

8. Third-Party Links
Our website may contain links to third-party websites. iStorez is not responsible for the privacy practices of these external sites.

9. Updates to This Privacy Policy
We may update this policy from time to time. Any changes will be posted on this page, and we encourage you to review it periodically.

10. Contact Us
If you have any questions about this Privacy Policy, please contact us at:

📧 Email: info@istorez.co.za